Policies

CAP SIZE

PLEASE KNOW YOUR CORRECT  HEAD CIRCUMFERENCE BEFORE YOU ORDER A CUSTOM UNIT. NO RECONSTRUCTIONS NOR REFUNDS WILL BE GIVEN IF YOU PROVIDE THE WRONG CAP SIZE


SHIPPING POLICY

PROCESSING TIME for all CUSTOM/BRING YOUR OWN BUNDLE SERVICES & MADE TO ORDER (LUXURY OR BADDIE)  wigs will be 10-14 BUSINESS DAYS !613 units 32 inches or above require additional processing time. Processing time for all Bundles will be 3-5 BUSINESS DAYS!

Shipping starts after the processing time is completed. 

For all ready to ship units, shipping time is 2-3 business days.

SHIPPING TIME 

Shipping time occurs after the processing period ends.

ONCE ITEMS ARE SHIPPED, IT'S YOUR RESPONSIBILITY TO STAY UPDATED WITH YOUR PACKAGE. 

Shipping time 👉🏾2-3 BUSINESS DAYS VIA USPS Priority Mail

 

 

LOST/STOLEN PACKAGES 

Wigs by C.Shavon assumes no responsibility  for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Please contact the postal office to put in a claim for your lost or stolen package. After the package is dropped off at the post office and scanned, I am no longer responsible. Your order will not be replaced. 

All Packages come with a Tracking number.  

REFUND POLICY

NO REFUNDS OR EXCHANGES
ALL SALES ARE FINAL. Due to the nature of this product AND COVID-19, refunds will not be issued. Wigs cannot be resold after being handled or worn by the buyer due to sanitation reasons. ALL SALES ARE FINAL.

Cancellations are only accepted within 24 hours of original purchase date.